As someone who has owned a medical practice for over 20 years, I have never hired a consultant to help with human resources. However, over the course of 10 months, our patient load was decreasing, I was losing staff, and it seemed like everyone I interviewed, no one would accept the positions I was offering. I hired David to do 6 months of human resource consulting work, and in less than 90 days, David was able to turn my practice around. He taught me proper interviewer techniques, he updated our hiring process and benefit package, most importantly, he conducted staff meetings every 3 weeks to implement his ‘TOPS²’ system to my staff. I would highly recommend his services.